Patient Dining Manager

Compass Group•Belleville, IL

14d•$62,000 - $72,000•Onsite

About The Position

Morrison Healthcare is seeking a Patient Services Manager to lead the Patient Services Team at a 217-bed hospital with a 98-bed inpatient rehabilitation center in Belleville, Illinois. The manager oversees patient food and tray services, ensuring they are based on medical direction and patient population, and leads a team that includes two supervisors, two leads, and more than 30 associates. The role provides shift-based leadership coverage between 6:00 a.m. and 8:00 p.m., including every fourth weekend.

Requirements

Associate degree with one year of work experience in food services or a related field, or a bachelor’s degree in food service technology, management, or a related field.
Ability to effectively use Microsoft Office applications, an electronic medical record, and diet office systems.

Nice To Haves

Certified Dietary Manager certification preferred.
At least one year of food service management experience preferred, ideally in an acute care setting.
ServSafe certification desirable.

Responsibilities

Establish goals and oversee implementation of patient food and tray services based on medical direction and patient population.
Hire, direct, coach, train, and develop patient service team members.
Ensure special and modified diet restrictions are followed while meeting food preferences within the limitations of diet orders.
Ensure patient services staff work toward stated patient satisfaction goals.
Comply with regulatory standards, including federal, state, and accrediting agency requirements, and follow facility confidentiality, HIPAA, and patient rights policies.
Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.