PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)
About The Position
Morrison Healthcare is hiring full-time and part-time Patient Dining Associates (Dietary Aides) at Baltimore Washington Medical Center in Glen Burnie, Maryland. Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients make menu selections, assemble and deliver meal trays, and retrieve trays. They support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role involves coordinating with nursing, caregivers, culinary staff, and dietitians to address nutrition requirements, dietary restrictions, allergies, sensitivities, and patient preferences. The positions have 12-hour shifts, with days and hours that may vary and rotating weekends. The listed pay range is $17.50 to $18.00 per hour. Previous customer service experience is preferred. Full-time and part-time roles offer different benefit packages; additional voluntary benefits and paid or unpaid time off may be available subject to applicable laws.
Requirements
- Ability to read, write, and interpret documents in English.
- Basic computer and mathematical skills.
- Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.
Nice To Haves
- Previous customer service experience is preferred.
Responsibilities
- Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
- Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
- Manage tray tickets and assemble meals according to each patient’s menu selection accurately and promptly; retrieve trays from patient rooms at assigned times.
- Follow regulatory agency standards, including federal, state, and JCAHO standards, and comply with facility confidentiality and patient-rights policies under HIPAA procedures.
- Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
- Follow facility and department infection-control policies and procedures.
- Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
- Communicate patient problems or concerns to appropriate personnel in a timely manner and follow department procedures.
- Complete daily, weekly, or monthly reports as required by Morrison Healthcare policies and procedures.
- Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
- Perform other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical insurance (full-time positions)
- Dental insurance (full-time positions)
- Vision insurance (full-time positions)
- Life Insurance/AD (full-time positions)
- Disability Insurance (full-time positions)
- Commuter Benefits (full-time positions)
- Employee Assistance Program (full-time positions)
- Flexible Spending Accounts (FSAs) (full-time positions)
- Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
