About The Position

Patient Dining Associates work on assigned units in a healthcare facility, providing services that include helping patients make menu selections and assembling, delivering, and picking up meal trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role is available full time and part time at Mayo Clinic in Eau Claire, Wisconsin. Schedules are between 6:00 am and 8:30 pm, with days that may vary; rotating weekends and holidays are required. The pay range is $18.25 to $19.25 per hour. Previous patient experience is preferred. Morrison Healthcare is part of Compass Group and provides culinary, nutritional, and operational services to healthcare organizations. The company describes a culture focused on caring for people, belonging, teamwork, accountability, and nourishing patients, caregivers, and communities.

Requirements

  • Ability to read, write, and interpret documents in English.
  • Basic computer skills.
  • Basic mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Nice To Haves

  • Previous patient experience.

Responsibilities

  • Help patients understand menu selections and work with nursing staff to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to identify menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals according to each patient’s selections in a timely and accurate manner.
  • Retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state, and JCAHO standards.
  • Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
  • Follow facility and department infection-control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or need to manage a specific calorie count.
  • Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
  • Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other assigned duties.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance (full-time positions)
  • Dental insurance (full-time positions)
  • Vision insurance (full-time positions)
  • Life Insurance/AD (full-time positions)
  • Disability insurance (full-time positions)
  • Commuter Benefits (full-time positions)
  • Employee Assistance Program (full-time positions)
  • Flexible Spending Accounts (full-time positions)
  • Paid and/or unpaid time off may be available in accordance with applicable laws.
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