About The Position

Patient Dining Associates work on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and retrieving meal trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role includes coordinating with nursing, caregivers, culinary staff, and dietitians to address nutrition requirements, food allergies, sensitivities, and patient preferences. Associates follow applicable regulatory, confidentiality, food-safety, infection-control, and sanitation policies and procedures.

Requirements

  • Two years of previous healthcare experience.
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

  • Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies or sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner.
  • Retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state, and JCAHO standards.
  • Follow facility confidentiality and patient-rights policies as outlined in HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
  • Follow facility and department infection-control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate patient problems or concerns to appropriate personnel in a timely manner, following department procedures.
  • Complete daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
  • Perform other assigned duties.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Legal Services
  • Choice Auto and Home Program
  • Medical insurance for full-time positions
  • Dental insurance for full-time positions
  • Vision insurance for full-time positions
  • Life Insurance/AD for full-time positions
  • Disability insurance for full-time positions
  • Commuter Benefits for full-time positions
  • Employee Assistance Program for full-time positions
  • Flexible Spending Accounts (FSAs) for full-time positions
  • Paid and/or unpaid time off benefits may be available in accordance with applicable federal, state, and local laws.
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