Patient Dining Associate (Dietary Aide) (Full Time And Part Time)

Compass Group • Ashland, KY

12d • Onsite

About The Position

Patient Dining Associates work on assigned units in a healthcare facility, helping patients make menu selections and assembling, delivering, and picking up meal trays. They are part of the caregiving team and support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The role also includes customer service and sales transactions, maintaining clean service areas, and following food safety, sanitation, infection control, confidentiality, and patient-rights procedures. Associates communicate patient concerns to appropriate personnel and may assist dietitians with monitoring patients who have specific dietary needs.

Requirements

• Previous customer service experience.
• Ability to read, write, and interpret documents in English.
• Basic computer skills.
• Basic mathematical skills.
• Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

• Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements and restrictions.
• Replenish condiments, beverages, and general supplies while maintaining clean service areas.
• Serve customers efficiently and in a friendly manner, following outlined service steps.
• Perform sales transactions and accurately record purchases in the cash register.
• Carry food pans, kettles, and trays between workstations and appliances while following safety standards.
• Distribute supplies, utensils, and portable equipment.
• Clean work areas, equipment, and utensils and comply with sanitation and safety requirements.
• Work with caregivers and the culinary team to identify menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
• Manage tray tickets and assemble meals accurately and promptly according to each patient's menu selection.
• Retrieve trays from patient rooms at assigned times.
• Comply with regulatory agency standards, including federal, state, and JCAHO standards.
• Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
• Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
• Follow facility and department infection control policies and procedures.
• Assist dietitians with monitoring patients who cannot eat by mouth, are on liquid diets, or have specific calorie requirements.
• Communicate patient problems or concerns to appropriate personnel promptly according to department procedures.
• Complete daily, weekly, and monthly reports as required by Morrison Healthcare policies and procedures.
• Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
• Perform other assigned duties.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Critical Illness Insurance
• Voluntary Accident Insurance
• Voluntary Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical insurance (full-time positions)
• Dental insurance (full-time positions)
• Vision insurance (full-time positions)
• Life insurance/AD (full-time positions)
• Disability insurance (full-time positions)
• Commuter Benefits (full-time positions)
• Employee Assistance Program (full-time positions)
• Flexible Spending Accounts (full-time positions)
• May be eligible for paid and/or unpaid time off in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed