Patient Dining Associate

OhioHealth•Columbus, OH

12d

About The Position

The Patient Dining Associate supports patient satisfaction by completing meal orders and ensuring that each patient receives the diet prescribed by the physician. The role involves assembling, delivering, and collecting meal trays, menus, and Patient Satisfaction Surveys; obtaining food selections; and providing between-meal nourishments and floor-stock items. The associate serves as a liaison among patients, Food and Nutrition Services, and Nursing Services to communicate patient food needs, and tabulates calorie counts. The position also includes professional interactions with patients, visitors, and associates; cleaning and stocking assigned work areas; entering information and generating reports and labels using department and hospital computer systems; and preparing and delivering nourishments, floor stock, and late trays. The associate records unit refrigerator temperatures and may assist in other department areas as needed. Responsibilities require attention to safety, quality, and efficiency. The job profile is an overview, not an exhaustive list, and may change.

Requirements

At least 6 months of experience.
No degree or diploma required.

Responsibilities

Complete patient meal orders and assemble, distribute, and retrieve meal trays in a timely manner.
Maintain clear and accurate communication with dietitians, nursing staff, and OhioHealth associates.
Interact professionally with patients, visitors, and associates to meet or exceed service standards.
Clean and stock work stations, pods, and kitchen areas as assigned.
Use department and hospital computer systems to enter preferences and print reports, nourishment labels, and diet order change sheets.
Prepare and deliver nourishments, floor-stock items, and late trays.
Record temperatures of unit refrigerators.
Assist in other department areas as needed.
Communicate patient food needs among patients, Food and Nutrition Services, and Nursing Services.
Tabulate calorie counts.