PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME AND PART TIME)

Compass Group•Slidell, LA

1d•Onsite

About The Position

The Patient Dining Associate works on assigned units in a healthcare facility as part of the caregiving team. The role helps patients make menu selections and assembles, delivers, and picks up meal trays. Associates support patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. The position requires customer service experience and involves coordinating with nursing, caregivers, culinary staff, and dietitians to address patients’ dietary requirements and preferences.

Requirements

Previous customer service experience.
Ability to read, write, and interpret documents in English.
Basic computer and mathematical skills.
Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Responsibilities

Help patients understand menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
Work with caregivers and the culinary team to identify menu alternatives for food allergies and sensitivities, cultural, ethnic, or religious preferences, and requests for additional selections.
Manage tray tickets and assemble meals according to patients’ selections accurately and promptly; retrieve trays from patient rooms at assigned times.
Comply with regulatory agency standards, including federal, state, and JCAHO requirements, and follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
Follow HACCP guidelines when handling food, cleaning workstations, and breaking down the patient tray line.
Follow facility and department infection control policies and procedures.
Assist dietitians, including helping monitor patients who cannot eat orally, are on liquid diets, or have specific calorie-count requirements.
Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
Complete daily, weekly, or monthly reports required by Morrison Healthcare policies and procedures.
Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
Perform other assigned duties.