About The Position

Patient Dining Associates work on assigned units in a healthcare facility as part of the caregiving team. They help patients select menu items, assemble and deliver meal trays, and retrieve trays, with responsibility for supporting patient safety and satisfaction by ensuring meals are accurate and delivered at the right time and temperature. They coordinate with nursing, caregivers, the culinary team, and dietitians to address nutritional requirements, restrictions, allergies, sensitivities, and patient preferences. The role also involves following food safety, sanitation, infection control, confidentiality, and patient-rights policies, and completing required reports. The role is offered in both full-time and part-time schedules at Premier Health in Dayton, Ohio. Full-time hours are 6:30 a.m. to 3:00 p.m., five days a week. Part-time hours are 3:30 p.m. to 8:30 p.m., with days varying. Weekend shifts receive a shift differential. The fixed pay rate is $16.00 per hour.

Requirements

  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Ability to occasionally lift or move up to 100 pounds and maneuver and push food delivery carts.

Nice To Haves

  • Prior customer service experience is preferred.

Responsibilities

  • Help patients understand menu selections and coordinate with nursing to ensure orders comply with nutritional requirements and restrictions.
  • Work with caregivers and the culinary team to identify menu alternatives for patients with allergies, sensitivities, cultural, ethnic, or religious preferences, or requests for additional selections.
  • Manage tray tickets and assemble meals accurately and promptly according to each patient's menu selection.
  • Deliver meal trays and retrieve them from patient rooms at assigned times.
  • Follow applicable regulatory standards, including federal, state, and JCAHO standards.
  • Follow facility confidentiality and patient-rights policies, including HIPAA policies and procedures.
  • Follow HACCP guidelines when handling food, cleaning work stations, and breaking down the patient tray line.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians, including helping monitor patients who cannot eat by mouth, are on liquid diets, or have specific calorie requirements.
  • Communicate patient problems or concerns to appropriate personnel promptly and according to department procedures.
  • Complete daily, weekly, or monthly reports as required by Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Perform other assigned duties.

Benefits

  • Retirement plan
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Voluntary critical illness insurance
  • Voluntary accident insurance
  • Voluntary hospital indemnity insurance
  • Legal services
  • Choice Auto and Home Program
  • Full-time positions: medical insurance
  • Full-time positions: dental insurance
  • Full-time positions: vision insurance
  • Full-time positions: life insurance and AD
  • Full-time positions: disability insurance
  • Full-time positions: commuter benefits
  • Full-time positions: Employee Assistance Program
  • Full-time positions: Flexible Spending Accounts (FSAs)
  • Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
  • Shift differential for weekend shifts
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