Patient Coordinator
Aspen Dental Management•Grand Rapids, MI
About The Position
As a Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, you will perform daily front-office tasks that help create lasting impressions and build trust and loyalty with patients. You will provide patient service and support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New team members participate in a four-week training program. The role reports to the Manager.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with an ethical mindset.
- Strong time-management skills.
- Organized and detail oriented.
- Must be at least 18 years old.
Responsibilities
- Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit cards.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with employer match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
