Patient Cordinator
About The Position
The Patient Coordinator serves as the first point of contact for patients and helps deliver a welcoming, organized, and efficient clinic experience. The role supports front-office operations, including patient registration, scheduling, and other administrative tasks, to coordinate smoothly between patients and the clinical team. The Patient Coordinator maintains accurate patient records, manages appointments, and provides excellent customer service to patients and families. The position is located in Plainville, Massachusetts, with compensation of $16–$23 per hour and eligibility for a bonus.
Requirements
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
- Strong time-management skills and the ability to multitask in a fast-paced environment.
- Self-motivation and a drive to exceed patient expectations.
- Adaptability and a positive attitude when workloads fluctuate.
- Eagerness to learn and grow.
- Dedication to exceptional patient outcomes and quality of care.
Nice To Haves
- Two or more years of administrative experience in a healthcare setting is preferred.
Responsibilities
- Serve as the first point of contact for patients.
- Support front-office operations, including patient registration and scheduling.
- Coordinate patients and clinic workflows with the clinical team.
- Maintain accurate patient records and manage appointments.
- Provide excellent customer service to patients and families.
Benefits
- Bonus eligibility
- Employee Assistance Program
- Discount program
- Complementary therapy services
- 401(k) with company match
- PTO accrual
- Six holidays
- Access to an online education platform for learning and development
- Paid parental leave after 26 weeks of employment
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
