Patient Coordinator

H2 Health•Land O' Lakes, FL
•$16 - $17

About The Position

At Great Strides Rehabilitation, an H2 Health company, the Patient Coordinator is the first point of contact and welcoming face of the outpatient clinic. The role helps create a positive, efficient, and supportive experience for patients and their families while supporting smooth day-to-day clinic operations. Responsibilities include scheduling, check-ins, insurance verification, and communication with clinical teams. This is a full-time position in a pediatric setting.

Requirements

  • High school diploma or equivalent.
  • Excellent organizational and communication skills.
  • Friendly, reliable, and detail-oriented.
  • Comfortable using scheduling and EMR systems.
  • Ability to manage multiple tasks and priorities.

Nice To Haves

  • Previous experience in a healthcare or customer-facing environment.

Responsibilities

  • Greet patients and families with warmth and professionalism.
  • Manage patient check-in and check-out procedures.
  • Schedule appointments and maintain accurate records.
  • Verify insurance benefits and collect co-pays as needed.
  • Support communication between therapists and patients.
  • Assist with general administrative tasks to keep the clinic running smoothly.

Benefits

  • Medical, dental, and vision insurance.
  • Generous PTO and paid holidays.
  • 401(k) with company match.
  • Tuition loan reimbursement.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • Company-paid life insurance.
  • Additional voluntary benefit options.
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