Patient Coordinator

Summit Orthopedics•Plymouth, MN

14d•$22 - $27•Onsite

About The Position

At Summit Orthopedics, the Patient Coordinator works under the direct supervision of the Practice Development Manager and manages clinical support coordination for patients’ care. The role’s primary responsibilities include scheduling follow-up appointments and surgeries, coordinating communication across care teams and Summit departments, and supporting patient care through other non-clinical activities as directed by physicians or other providers. This is a part-time, 0.8 FTE position with a Monday, Tuesday, Wednesday, and Friday schedule of eight-hour days. The schedule may change based on clinic or team needs. The position is based at the Plymouth Bass Lake location and supports a surgical back, neck, and spine team.

Responsibilities

Answer and respond to patient phone calls, manage team voicemail and email, and appropriately triage calls.
Manage one or more physicians’ daily schedules, clinic schedules, and surgery schedules.
Coordinate scheduling and logistics for patients with urgent needs.
Coordinate patient care among team members, service line teams, and other Summit departments.
Communicate information from physicians and other care providers to patients and staff in support of patient care.
Maintain and complete worklists in coordination with identified care team members.
Accurately enter physician orders into the electronic medical record.
At the direction of physicians or other care providers, complete standard, non-complex patient forms, including FMLA, short-term disability, and workers’ compensation forms, and provide patients with information packets or documents according to physician protocols.
Provide immediate backup to other teams, including teams within the same or other service lines, and assist with voicemail, email, and task lists as needed.
As directed, room patients and initiate visits for physicians and other providers or clinicians.
Perform other duties as assigned.