Patient Coordinator

Hero Practice Services • Los Angeles, CA

15d • $18 - $26

About The Position

Hero Practice Services is seeking a Patient Coordinator for Kids Dental Place and Orthodontics in Downtown Los Angeles, California. The Patient Coordinator efficiently executes front-office processes in a pediatric dental practice, including answering phones, scheduling appointments, and collecting payments. The role supports the company's mission of providing quality dental, vision, and orthodontic care to children in underserved communities. The position pays $18.47–$26 per hour and offers benefits. Additional duties may be assigned to support the business and its mission.

Requirements

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly, outgoing demeanor.

Nice To Haves

• Bilingual ability.
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
• Previous dental experience.

Responsibilities

• Provide a welcoming experience to patients and caregivers while ensuring intake information is accurate and complete.
• Call patients about appointment confirmations, reminders, and cancellations.
• Follow scheduling best practices to optimize patients’ time.
• Review patient and family health needs to ensure their needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
• Perform other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.

Benefits

• Paid time off (PTO) and paid holidays.
• Medical, dental, and vision insurance.
• 401(k).
• Monthly bonus opportunities.
• Career growth within the practice and region.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed