Patient Coordinator
About The Position
At Aspen Dental, the Patient Coordinator—also called a Patient Experience Coordinator—performs daily front-office tasks to create positive impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. Patient Coordinators support patients in accordance with their needs, company policies and procedures, government regulations, and dental board standards. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with an ethical mindset.
- Strong time-management skills.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide compassionate, high-quality patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments, organize charts, verify insurance, and collect payments.
- Balance nightly deposits and process credit card transactions.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off
- Health, dental, and vision benefits
- 401(k) savings plan with company match
- Career development and growth opportunities
- Best-in-class training program
- Free continuous learning through TAG U
- Flexible scheduling
- Competitive compensation
- Supportive culture that encourages collaboration and innovation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
