Patient Coordinator

Northwest Eye • Golden Valley, MN

21d • Onsite

About The Position

Northwest Eye Clinic is hiring a full-time Patient Coordinator at its Golden Valley location. The role welcomes patients and provides professional, courteous service throughout their visit. The Patient Coordinator checks patients in, reviews charts for required information and signatures, enters new-patient information, answers and routes telephone calls, schedules appointments, and enters patient recalls. Starting pay is $18.50–$21.00 per hour.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Excellent customer service and communication skills.
• Strong interpersonal and organizational skills, with attention to detail.
• Accurate data-entry skills.
• Personable and empathetic approach to patient needs and concerns.
• Ability to work as a team member.
• Ability to maintain composure under pressure.

Nice To Haves

• Experience in a medical practice.

Responsibilities

• Welcome patients and treat them professionally and courteously.
• Check in patients.
• Review patient charts to verify necessary information and signatures.
• Enter new-patient information into the computer.
• Answer telephone calls and direct them to appropriate personnel.
• Schedule appointments.
• Enter patient recalls.
• Provide empathetic service to patients’ needs and concerns.
• Work as a team member and treat patients and co-workers respectfully.

Benefits

• Health insurance, including medical, dental, vision, and HSA.
• Paid time off (PTO).
• Holiday pay.
• 401(k) retirement savings plan.
• Accident, hospital indemnity, and critical illness coverage.
• Life and AD&D insurance.
• Disability coverage.
• Commuter benefits.
• Dependent care benefits.
• Adoption and surrogacy benefits.
• Pet insurance.
• Employee assistance program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED