Patient Coordinator
About The Position
The Patient Coordinator, referred to at Aspen Dental as a Patient Experience Coordinator, performs daily front-office tasks to help create lasting impressions and build trust and loyalty with patients. The role provides patient support and service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New team members participate in a four-week training program. The position reports to the Manager. Aspen Dental offers training, competitive compensation, flexible scheduling, and career development opportunities. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- High regard for time management.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care, in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit cards.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health insurance.
- Dental insurance.
- Vision insurance.
- 401(k) savings plan with match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
