Patient Coordinator at Children's Dentistry of Cherry Creek

Specialty Dental Brands•Glendale, CO

About The Position

Children's Dentistry of Cherry Creek is seeking an energetic, outgoing, positive Patient Coordinator to welcome children and families and help create a friendly, comfortable experience from their first contact with the practice. This front desk role involves patient check-ins, phone calls, appointment scheduling, maintaining patient information, and keeping front desk operations organized and efficient. The schedule is 30–32 hours per week over four days, from 8:00 AM to 4:30 PM with a one-hour lunch, and alternates Mondays and Fridays off to provide regular three-day weekends.

Requirements

  • At least 1–2 years of front desk experience in a dental office.
  • A bubbly, outgoing, high-energy personality.
  • Genuine enjoyment of working with children and families.
  • A positive attitude.
  • Excellent communication and customer service skills.
  • Ability to multitask and stay organized in a busy environment.
  • Dependability, motivation, teamwork, and initiative.
  • Ability to remain calm, friendly, and professional during busy periods.

Nice To Haves

  • Knowledge of dental insurance plans, benefits, and coverage.
  • Experience using dental insurance portals to verify eligibility and benefits.
  • Familiarity with insurance terminology, deductibles, maximums, and patient estimates.

Responsibilities

  • Welcome patients and families with a warm smile and upbeat attitude.
  • Manage patient check-ins and ensure a smooth, positive arrival experience.
  • Answer phones professionally, kindly, and enthusiastically.
  • Assist with scheduling and coordinating appointments.
  • Verify and update patient information.
  • Communicate effectively with parents, patients, and team members.
  • Keep the front desk organized, efficient, and running smoothly.
  • Create a fun, welcoming environment where families feel comfortable and valued.

Benefits

  • Four-day workweek.
  • Alternating Mondays and Fridays off, providing regular three-day weekends.
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