Patient Coordinator

Hero Practice Services•Topeka, KS
•$15 - $22

About The Position

Adventure Dental & Vision in Topeka, Kansas, is seeking a Patient Coordinator for a pediatric dental practice. The role efficiently executes front-office processes, including answering phones, scheduling appointments, and collecting payments. The Patient Coordinator provides a welcoming experience for patients and caregivers, helps coordinate patient flow, and supports the practice’s mission to provide high-quality, compassionate dental, vision, and orthodontic services to underserved children. The position may also include other duties that support the business and its mission.

Requirements

  • Attention to detail and ability to handle a diverse workload.
  • Strong interpersonal skills and a friendly, outgoing demeanor.

Nice To Haves

  • Bilingual ability.
  • Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
  • Previous dental experience.

Responsibilities

  • Provide a welcoming, red-carpet experience to patients and caregivers while ensuring intake information is accurate and complete.
  • Call patients about appointment confirmations, reminders, and cancellations.
  • Follow scheduling best practices to optimize patients’ time.
  • Review patient and family health needs to ensure those needs are met.
  • Coordinate patient flow by keeping the appointment schedule organized and full.
  • Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
  • Perform other duties that support the business and its mission of serving underserved children.

Benefits

  • Generous pay with monthly bonus opportunities.
  • PTO and paid holidays.
  • Career growth within the practice and region.
  • Medical, dental, and vision insurance.
  • 401(k).
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