Patient Coordinator
About The Position
Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at more than 30 offices across seven states. Its core values are integrity, mission driven, patient first, accountability, compassion, and teamwork. The Patient Coordinator role is at Kids Dental Place and Orthodontics in Downtown Los Angeles, California. The coordinator efficiently executes front office processes, including answering calls, scheduling appointments, and collecting payments in a pediatric practice. The position also supports the mission of providing high-quality, compassionate care to underserved children. The stated pay range is $18.47–$26 per hour.
Requirements
- Attention to detail and the ability to handle a diverse workload.
- Strong interpersonal skills and a friendly, outgoing demeanor.
Nice To Haves
- Bilingual skills.
- Preferred knowledge of Microsoft Office, including Word and Excel, and eCW.
- Previous dental experience.
Responsibilities
- Deliver a red-carpet experience to patients and caregivers while ensuring intake information is accurate and complete.
- Call patients regarding appointment confirmations, reminders, and cancellations.
- Follow scheduling best practices to optimize patients’ time.
- Review patient and family health needs to ensure those needs are met.
- Coordinate patient flow by keeping the appointment schedule organized and full.
- Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
- Perform other duties that support the business and its mission.
Benefits
- Generous pay with monthly bonus opportunities.
- Paid time off (PTO) and paid holidays.
- Career growth within the practice and region.
- Medical, dental, and vision insurance.
- 401(k).
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
