Patient Coordinator

Ivy Rehab • Cincinnati, OH

15d • Onsite

About The Position

Patient Coordinators are the backbone of Ivy Rehab for Kids clinics and directly contribute to the patient experience. They work collaboratively with clinicians and colleagues to provide patient care and customer service. The role supports clinic operations and performance in a rewarding, supportive environment that offers opportunities for growth and development.

The position is full-time and based in Anderson Township, Ohio. Ivy Rehab for Kids is part of the Ivy Rehab Network.

Requirements

• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Strong time-management skills and the ability to multitask in a fast-paced environment.
• Self-motivation and a drive to exceed patient expectations.
• Adaptability and a positive attitude when workloads fluctuate.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

• Two or more years of administrative experience in a healthcare setting is preferred.

Responsibilities

• Greet and check in patients.
• Schedule appointments.
• Answer incoming phone calls.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments.
• Process new patients.
• Help the clinic maintain optimal performance.
• Collaborate with clinicians and colleagues to support patient care and customer service.

Benefits

• Eligibility for a full benefits package beginning within the first month of employment.
• Generous paid time off plans.
• Paid holidays.
• Bonus incentive opportunities.
• Resources, mentorship, and career advice.
• Training programs focused on administrative excellence and leadership development.
• Opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed