Patient Coordinator

Villagio Dental•Katy, TX
•Onsite

About The Position

The Patient Coordinator is the welcoming face and voice of a privately owned, two-location dental practice in Katy, Texas. This role helps patients feel comfortable, cared for, and confident from their first call or arrival at the office. The position involves welcoming patients, answering calls, scheduling appointments, managing patient communication, verifying patient and insurance information, and coordinating with the clinical team to support a smooth patient experience. The schedule is three days on and four days off, totaling 31–35 hours per week.

Requirements

  • Previous dental experience is required.
  • Friendly and outgoing, with a genuine interest in helping people.
  • Enjoy interacting with patients and making them feel welcome.
  • Strong phone skills and professional communication.
  • Highly organized with excellent attention to detail.
  • Comfortable multitasking while maintaining accuracy.
  • Reliable, positive, and willing to be part of a team.

Responsibilities

  • Welcome patients with a friendly smile and warm, professional attitude.
  • Create a positive first impression for patients arriving at the office.
  • Answer incoming calls and help patients feel cared for from the first conversation.
  • Schedule appointments and manage patient communication.
  • Help keep the day running smoothly.
  • Verify patient information and insurance details accurately.
  • Balance multiple priorities and stay organized in a fast-paced environment.
  • Partner with the clinical team to provide a seamless patient experience.

Benefits

  • Health insurance
  • Vision insurance
  • Life insurance
  • Free preventative dental care and at-cost restorative treatment
  • Paid time off
  • Retirement plan
  • Employee performance and appreciation bonuses
  • Competitive pay based on experience
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