Patient Coordinator

Specialty Dental Brands•Draper, UT

19d

About The Position

Aspire Surgical is seeking a skilled and passionate Patient Coordinator to support its patient-centered practice. The role helps ensure smooth scheduling, preparation, and follow-up for patient appointments. It supports patients throughout their care experience, coordinates communication between providers and patients, and ensures clinical and administrative needs are met. The successful candidate is motivated, dependable, organized, and committed to providing exceptional patient care. The Patient Coordinator also helps maintain an efficient, welcoming, and professional front office, collaborates with the clinical team, protects patient confidentiality, and supports the office’s day-to-day administrative operations. Team members are expected to uphold the culture outlined in the SDB Handbook, including its core values and any additional responsibilities as defined.

Requirements

High school diploma or equivalent.
Strong organizational and multitasking skills.
Excellent communication and patient service skills.
Dependability, preparation, initiative, and attention to detail in a fast-paced environment.
Ability to communicate clearly and work well with doctors and fellow team members.
Commitment to maintaining a safe, clean, and professional clinical environment.

Nice To Haves

Some college coursework or healthcare-related education.
Previous experience in dental or healthcare scheduling.
Familiarity with dental practice management software such as Dentrix or Eaglesoft.
Eagerness to learn and grow clinical skills.

Responsibilities

Manage patient scheduling, confirm appointments, and work to fill empty schedule time.
Greet patients in a friendly, professional manner upon arrival and help them feel welcome and cared for.
Register new patients and update existing patient demographics, collecting personal and financial information.
Coordinate patient needs with the clinical team to minimize wait times and make the patient experience efficient.
Adhere to HIPAA regulations and protect sensitive patient information.
Maintain a clean, organized, and professional front office and reception area.
Take and relay messages for providers and staff accurately and promptly.
Oversee timely mail processing and perform other administrative tasks that support daily office operations.
Uphold the culture and core values outlined in the SDB Handbook and fulfill additional responsibilities as defined.