Patient Coordinator

Palo Verde Hematology Oncology LTD•Scottsdale, AZ

26d

About The Position

The Patient Coordinator relieves doctors and other medical personnel of administrative and clerical work by checking out patients and scheduling future appointments. The role welcomes patients and helps create a warm, caring environment. The coordinator maintains patient and office records, handles medical and secretarial tasks, and works closely with physicians and front desk personnel.

Requirements

High school diploma or GED.
Six months of related experience and/or training.
Ability to apply common-sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving occasional last-minute changes in generally standardized situations.

Nice To Haves

Knowledge of EMR, medical terminology, ICD-10, and CPT codes.

Responsibilities

Greet and direct patients.
Verify patient demographics and insurance information.
Update changes to patient accounts in the EMR.
Check out patients after office visits.
Schedule follow-up appointments.
Send physician orders, radiology orders, and lab orders.
Obtain prior authorizations for radiology.
Coordinate follow-up visits involving outside testing.
Maintain X-ray and other medical records, perform secretarial tasks, and complete lab requisition forms.
Enter data into the computer to maintain office and patient records.
Communicate and work closely with physicians.
Cross-train with front desk personnel.
Complete additional tasks as requested by management.