PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

Boston University•Boston, MA
•$18 - $28•Onsite

About The Position

A patient coordinator is responsible for the daily desk operations to ensure excellent customer service and well-run clinics for both patients and students while meeting educational and fiscal goals. This position strives to make each phase of treatment a very positive experience for all patients from the initial phone call on through the delivery of care to completion. Provides support to each resident with their patient care management issues allowing them to devote their time to the delivery of patient care. Responsible to carry out the established business practices and policies and procedures set forth by the Department of Clinical Affairs at the Henry M. Goldman School of Dental Medicine.

Requirements

  • Excellent customer service skills.
  • Ability to manage daily desk operations.
  • Understanding of clinic operations.
  • Ability to support residents with patient care management.
  • Knowledge of business practices, policies, and procedures.

Responsibilities

  • Manage daily desk operations to ensure excellent customer service and well-run clinics.
  • Ensure educational and fiscal goals are met.
  • Provide a positive patient experience from initial contact through treatment completion.
  • Support residents with patient care management issues.
  • Carry out established business practices, policies, and procedures.
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