Patient Coordinator, Office of Clinical Affairs

Boston University • Boston, MA

6d • Onsite

About The Position

The Patient Coordinator, Office of Clinical Affairs, provides excellent customer service to patients and dental residents. This role involves managing patient appointments, maintaining clinical schedules, verifying insurance information, and supporting dental providers. The position requires a high school diploma and 1-3 years of experience.

Requirements

• HS Diploma required
• 1-3 years of experience

Responsibilities

• Provides excellent customer service to each of the Dental Health Centers' primary customer groups--patients desiring dental services and dental residents.
• Provides excellent customer service by greeting customers, checking-in patients, emergency intake and directing patient concerns to appropriate supervisor while maintaining courteous profession demeanor.
• Support providers by preparing visit sheets and patient charts for each day, contacting patients to make appointments.
• Maintain clinical schedule by imputing appointments, registering new patients, updating patient information and coordinating patient appointments with other appointments.
• Work with insurance office to verify insurance information is correct; calculates patient co-payments based on insurance coverage; assists providers with treatment plan estimates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED