Patient Coordinator

Aspen Dental Management•Washington, PA

About The Position

At Aspen Dental, the Patient Coordinator—also called Patient Experience Coordinator—performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role provides patient service and administrative support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New team members participate in a four-week training program. The position reports to the Manager. This is a full-time position paying $18–$19 per hour. Aspen Dental offers training, career development, and flexible scheduling. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.; offerings may vary by practice location.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit cards.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health, dental, and vision benefits
  • 401(k) savings plan with employer match
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
  • Flexible scheduling
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