Patient Coordinator

Aspen Dental Management•Jacksonville, NC

About The Position

At Aspen Dental, the Patient Coordinator—also called Patient Experience Coordinator—performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role reports to the Manager. New hires participate in a four-week training program. The position provides an opportunity to support patients and communities while working in an independently owned and operated Aspen Dental practice.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail oriented.
  • Must be at least 18 years old.

Responsibilities

  • Provide compassionate patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments, organize charts, verify insurance, and collect payments.
  • Balance nightly deposits and process credit card payments.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with employer match
  • Career development and growth opportunities
  • Best-in-class training program
  • Flexible scheduling
  • Free continuous learning through TAG U
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