Patient Coordinator

Aspen Dental Management•Wilkes, PA

About The Position

As a Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, you will perform daily front-office tasks that help create lasting impressions and build trust and loyalty with patients. You will report to the Manager and provide patient support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New team members participate in a four-week training program. The role is full-time and pays $15–$17 per hour. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • Strong time-management skills.
  • Organized and detail-oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) savings plan with match
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
  • Flexible scheduling
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