Patient Coordinator
About The Position
The Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, performs daily front office tasks to create lasting impressions and build trust and loyalty with patients. The role provides patient service and support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Duties include scheduling and confirming appointments, organizing charts, verifying insurance, collecting payments, and balancing nightly deposits and credit card processing. The position reports to the Manager. New hires participate in a four-week training program.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- Strong time-management skills.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit card payments.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with employer match.
- Career development and growth opportunities.
- Best-in-class training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
- Fun and supportive culture that encourages collaboration and innovation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
