Patient Coordinator (Full Time)

SDG MGMT Company • Rochester, NY

3d • Onsite

About The Position

Schweiger is a leading dermatology practice with a significant national presence, seeking a Full-Time Patient Coordinator for its Rochester Office. This role is crucial for executing front office duties and providing essential support to patients, providers, and staff, ensuring an exceptional patient experience. The company is recognized for its rapid growth and positive work environment, as evidenced by its Inc. 5000 recognition and Great Place to Work certification.

Requirements

• Previous healthcare experience is required.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be a professional, reliable, and dedicated employee.
• Open availability to work during weekdays and weekends.

Nice To Haves

• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Prior experience working in a dermatology / medical environment preferred.

Responsibilities

• Execute all front office duties.
• Provide support to patients, providers, and support staff.
• Handle all incoming phone calls, scheduling-related tasks, and online leads proficiently and efficiently.
• Create a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance the quality of service and care.
• Understand provider to patient flow and anticipate provider’s next steps.
• Perform inventory responsibilities and stocking of supplies and equipment.
• Attend all in-house training and continued education opportunities.

Benefits

• Medical (Virtual Care included)
• HSA/FSA
• Dental
• Vision
• 401K
• Company Sponsored Short Term Disability (Only applicable for non-California employee)
• Pre-tax savings available for public transit commuters
• Your birthday is an additional personal holiday
• Employee discounts on Schweiger skin care products & cosmetic services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed