Patient Coordinator (Full Time)

SDG MGMT CompanyRochester, NY
Onsite

About The Position

Schweiger is a leading dermatology practice with a significant national presence, seeking a Full-Time Patient Coordinator for its Canandaigua Office. This role is crucial for executing all front office duties and providing essential support to patients, providers, and staff, ensuring a positive patient experience. The company emphasizes a great working environment and has been recognized for its rapid growth and as a great place to work.

Requirements

  • Previous healthcare experience is required.
  • Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills.
  • Excellent patient relation and customer service skills.
  • Must be a professional, reliable, and dedicated employee.
  • Open availability to work during weekdays and weekends.

Nice To Haves

  • Medical Receptionist Experience preferred.
  • Experience using EMR software and patient scheduling systems preferred.
  • Prior experience working in a dermatology/medical environment preferred.

Responsibilities

  • Handle all incoming phone calls, scheduling-related tasks, and online leads efficiently and professionally.
  • Create a positive phone call experience for every caller.
  • Promote a professional and welcoming atmosphere to enhance the quality of service and care for patients and providers.
  • Understand provider-to-patient flow and anticipate provider needs.
  • Perform inventory responsibilities and stock supplies and equipment.
  • Attend all in-house training and continued education opportunities.

Benefits

  • Medical (Virtual Care included)
  • HSA/FSA
  • Dental
  • Vision
  • 401K
  • Company Sponsored Short Term Disability (Only applicable for non-California employee)
  • Pre-tax savings available for public transit commuters
  • Your birthday is an additional personal holiday
  • Employee discounts on Schweiger skin care products & cosmetic services
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