Patient Coordinator

Aspen Dental Management • Berlin, MD

12d

About The Position

At Aspen Dental, the Patient Coordinator (called Patient Experience Coordinator at Aspen) performs daily front-office tasks to help create lasting impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. The Patient Coordinator provides patient support and service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Aspen Dental offers competitive compensation, flexible scheduling, career development, and training. Practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• Strong time-management skills.
• Organized and detail-oriented.
• Must be age 18 or older.

Responsibilities

• Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments.
• Organize patient charts.
• Verify insurance and collect payments.
• Balance nightly deposits and process credit cards.
• Perform additional tasks as assigned by the Manager.

Benefits

• Paid time off.
• Health, dental, and vision benefits.
• 401(k) savings plan with match.
• Career development and growth opportunities.
• Best-in-class training program, including a four-week role training program.
• Free continuous learning through TAG U.
• Flexible scheduling.
• Fun and supportive culture that encourages collaboration and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED