Patient Coordinator

Aspen Dental Management • Williston, VT

21d

About The Position

At Aspen Dental, the Patient Coordinator—also called Patient Experience Coordinator—performs daily front-office duties to create positive patient impressions and build trust and loyalty. The role reports to the Manager and includes a four-week training program. The coordinator provides patient support and service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills, with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments.
• Organize patient charts.
• Verify insurance and collect payments.
• Balance nightly deposits and process credit cards.
• Perform additional tasks as assigned by the Manager.

Benefits

• Paid time off.
• Health, dental, and vision benefits.
• 401(k) savings plan with match.
• Career development and growth opportunities.
• Best-in-class training program, including a four-week role training program.
• Free continuous learning through TAG U.
• Flexible scheduling.
• Competitive compensation.
• Fun and supportive culture that encourages collaboration and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED