Patient coordinator

Ivy Rehab•Barrington, RI

42d•$19 - $21•Onsite

About The Position

Join Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. The Patient Coordinator serves as the first point of contact for patients and plays a critical role in delivering a welcoming, organized, and efficient clinic experience. This role supports front office operations such as patient registration, patient scheduling and other administrative tasks to ensure seamless coordination between patients and the clinical team. The Patient Coordinator supports clinic workflows by maintaining accurate patient records, appointment management, and providing excellent customer service to patients and families.

Requirements

Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.

Nice To Haves

2+ years of administrative experience in a healthcare setting is preferred.

Responsibilities

Serve as the first point of contact for patients.
Deliver a welcoming, organized, and efficient clinic experience.
Support front office operations such as patient registration and patient scheduling.
Perform other administrative tasks to ensure seamless coordination between patients and the clinical team.
Support clinic workflows by maintaining accurate patient records.
Manage appointments.
Provide excellent customer service to patients and families.