Patient Coordinator

SportsMed Physical Therapy • Perth Amboy, NJ

27d • $20 - $24

About The Position

SportsMed Physical Therapy is seeking a Patient Coordinator to join its growing team in Northern New Jersey. The practice’s physical therapy centers provide outpatient sports medicine and orthopedic care and aim to create a patient-friendly, welcoming environment for clients and visitors.

The Patient Coordinator assists patients and visitors and handles daily front desk operations. The role includes scheduling and rescheduling appointments, communicating with insurance companies to obtain benefit verification and authorization, and entering data accurately and promptly. The coordinator also supports the team in meeting and exceeding office goals. The position offers career growth opportunities.

Requirements

• Ability to work in a fast-paced environment.
• Multitasking skills.
• Flexibility.
• Professional telephone skills.
• Excellent customer service skills.
• Superior time management.
• Organization skills.
• Attention to detail.
• Computer skills, including EMR systems, Microsoft Excel, and Microsoft Outlook.
• Focus on quality.
• Professionalism.
• Experience in a physical therapy environment, medical office, or hospitality setting with a strong emphasis on customer service.

Nice To Haves

• Bilingual Spanish.

Responsibilities

• Welcome patients and visitors in person and by telephone, and answer or refer inquiries.
• Schedule appointments in person or by telephone to support patient satisfaction, provider time, and treatment room utilization.
• Complete insurance verifications.
• File and retrieve patient records to ensure treatment information is available.
• Keep appointments on schedule by notifying providers of patient arrivals, reviewing service delivery against the schedule, and reminding providers of delays.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Record and update financial information; record and collect patient charges; control credit extended to patients; and file, collect, and expedite third-party claims.
• Protect patients’ rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following policies and procedures and reporting needed changes.
• Contribute to team efforts by accomplishing related tasks.

Benefits

• Excellent career growth opportunity.
• Competitive pay based on experience and added value.
• Medical benefits.
• Life and disability insurance.
• PTO and sick time.
• Paid holidays.
• 401(k) with a 4–8% match based on tenure.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed