Patient Coordinator

Georgia Urology PA•Lawrenceville, GA

17d

About The Position

Under general supervision, the Patient Coordinator provides outstanding service to patients and physicians and supports the Physician Group and Clinical Staff with patient flow in a professional and courteous manner. The position involves patient registration, scheduling, records coordination, insurance verification, payment collection, and use of the NextGen EMR system. The coordinator must maintain patient confidentiality and current knowledge of HIPAA compliance and OSHA standards. Work may be at different Georgia Urology locations.

Requirements

High school diploma.
Minimum of 2 years of experience in a healthcare setting.
Excellent organizational, time-management, and follow-through skills.
Ability to interact with team members in a fast-paced environment while maintaining professionalism.
Computer literacy and proficiency with medical software applications such as EMR and Microsoft Office applications.
Valid State of Georgia driver's license and reliable transportation.
Ability to stand, sit, and work at a computer station throughout the day.
Flexibility and availability to work at different Georgia Urology locations.

Nice To Haves

Some college preferred.

Responsibilities

Greet patients courteously and respectfully.
Check patients in and out upon arrival and departure.
Maintain patient confidentiality throughout all transactions.
Update, file, and maintain the integrity of patient data.
Request patient records from referring physician offices and follow up to ensure information is received before patient visits, as directed.
Forward medical records to requesting physicians.
Schedule patient appointments.
Verify patient insurance information and prior authorization, and collect payments for services, including co-pays, deductibles, co-insurance, past-due balances, and surgery deposits.
Scan patient data into the NextGen EMR system.
Check patients in for clinical staff.
Answer incoming telephone calls and make outbound calls to confirm scheduled appointments.
Maintain current knowledge of HIPAA compliance and OSHA standards.
Perform other duties as assigned.