Patient Coordinator

KIDS CARE DENTAL AND ORTHODONTICS•Stockton, CA

26d•$18 - $19•Onsite

About The Position

Kids Care Dental & Orthodontics is seeking a Patient Coordinator to join its Stockton, California office. The practice provides pediatric preventive dental care, orthodontics, and oral surgery, and aims to make dental visits fun and welcoming for children. The Patient Coordinator is an integral member of the office team, responsible for delivering a memorable and positive service experience to every patient. The position reports to the Practice Manager and is non-exempt.

Requirements

Excellent customer service skills.
Excellent communication and computer skills.
Ability to multitask and work in a fast-paced environment.
Strong attention to detail.
Clean, neat, professional appearance.
Genuine enjoyment of working with children.
Upbeat personality.

Nice To Haves

Previous dental front office experience is highly preferred.
Knowledge of Dentrix.

Responsibilities

Perform opening and closing duties.
Answer phones politely and promptly; greet patients in a friendly, hospitable manner.
Check patients in and out.
Present treatment plans, financial estimates, and payment options.
Schedule and confirm appointments according to office protocols.
Resolve billing concerns to patient satisfaction.
Collect copayments and establish financial arrangements.
Post charges and payments; create patient accounts and new charts.
Help patients complete paperwork.
Process daily and weekly reports.
Maintain compliance with applicable laws and regulations, including HIPAA, OSHA, ADA, and Dental Board requirements.
Coordinate patient flow between the front and back offices.
Maintain cleanliness in non-clinical areas.
Perform other duties as assigned.