Patient Coordinator
About The Position
The Patient Coordinator, referred to at Aspen Dental as a Patient Experience Coordinator, performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role reports to the Manager and includes a four-week training program. The coordinator supports patients with compassion and care while following patient needs, company policies and procedures, government regulations, and dental board standards. Practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with an ethical mindset.
- High regard for time management.
- Organized and detail oriented.
- Must be age 18 or older.
Responsibilities
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit cards.
- Complete additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with match.
- Career development and growth opportunities.
- Best-in-class training program, including a four-week program for the role.
- Free continuous learning through TAG U.
- Flexible scheduling.
- A fun and supportive culture that encourages collaboration and innovation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
