Patient Coordinator

Summit Orthopedics • Plymouth, MN

13d • Onsite

About The Position

At Summit Orthopedics, the Patient Coordinator supports coordination of patients’ clinical care under the direct supervision of the Practice Development Manager. The role focuses on follow-up appointments, surgery coordination and scheduling, and communication across care teams and Summit departments. It also provides non-clinical support for patient care as directed by physicians and other providers or clinicians.

This is a part-time, 0.8 FTE position scheduled for eight-hour days on Monday, Tuesday, Wednesday, and Friday. The schedule may change based on clinic or team needs. The position is based at the Plymouth Bass Lake location and supports a surgical back, neck, and spine team.

Responsibilities

• Answer and respond to patient phone calls; manage team voicemail and email; and appropriately triage calls.
• Manage one or more physicians’ daily schedules, clinic schedules, and surgery schedules.
• Coordinate scheduling and logistics for patients with urgent needs.
• Coordinate patient care among team members, service line teams, and other Summit departments.
• Communicate information from physicians and other care providers to patients and staff in support of patient care.
• Maintain and complete worklists in coordination with identified care team members.
• Accurately enter physician orders into the electronic medical record.
• At the direction of physicians or other care providers, complete standard, non-complex patient forms, including FMLA, short-term disability, workers’ compensation, and other designated requests.
• Provide patients with information packets or documents in accordance with physician protocols.
• Act as immediate backup to other teams, including teams within the same or other service lines, as assigned.
• Assist with voicemail, email, and task lists as needed.
• Room patients and initiate visits for physicians and other providers or clinicians, as directed.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off
• 401(k) retirement plan
• Profit-sharing retirement plan
• Potential additional compensation in the form of bonuses, differentials, and/or deferred compensation

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed