Patient Coordinator (Medical Receptionist)

Confluent Health • Village of Chester, NY

9d • Onsite

About The Position

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Chester, NY team! This role involves managing front desk operations, patient check-in/out, appointment scheduling, referral coordination, insurance verification, payment collection, and maintaining accurate patient records within the EMR system. The Patient Coordinator is responsible for ensuring a welcoming and professional healthcare experience while upholding HIPAA compliance.

Requirements

• High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
• Spreadsheet and Word Processing software.

Nice To Haves

• Medical receptionist experience a plus
• EMR scheduling software knowledge a plus
• EPIC software knowledge is a plus

Responsibilities

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Benefits

• 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
• Paid sick leave (varies by state)
• Wellness Program Access
• 10% childcare tuition discount at Kindercare Childcare Centers
• Training and career development
• Network partnerships with top health systems in the region

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED