Patient Coordinator
About The Position
The Patient Coordinator, referred to at Aspen Dental as a Patient Experience Coordinator, performs daily front-office tasks to create positive patient impressions and build trust and loyalty. The role reports to the Manager. New hires participate in a four-week training program. The position provides patient service and support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Aspen Dental-branded practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc. Details may vary by independently owned and operated location.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- Strong time-management skills.
- Organized and detail oriented.
- Must be at least 18 years old.
Nice To Haves
- High school diploma or equivalent.
- Strong communication and interpersonal skills with an ethical mindset.
- Strong time-management skills.
- Organized and detail oriented.
Responsibilities
- Provide compassionate, superior patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit cards.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) savings plan with employer match
- Career development and growth opportunities
- Best-in-class training program
- Free continuous learning through TAG U
- Flexible scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
