Patient Coordinator
About The Position
At Aspen Dental, the Patient Coordinator, also called a Patient Experience Coordinator, performs daily front-office tasks to create positive impressions and build trust and loyalty with patients. The role reports to the Manager and includes a four-week training program. Patient Coordinators provide support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support from Aspen Dental Management, Inc.
Requirements
- High school diploma or equivalent.
- Strong communication and interpersonal skills, with an ethical mindset.
- Strong time-management skills.
- Organized and detail-oriented.
- Must be at least 18 years old.
Responsibilities
- Provide compassionate, high-quality patient service in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
- Schedule and confirm patient appointments.
- Organize patient charts.
- Verify insurance and collect payments.
- Balance nightly deposits and process credit card transactions.
- Perform additional tasks as assigned by the Manager.
Benefits
- Paid time off.
- Health, dental, and vision benefits.
- 401(k) savings plan with employer match.
- Career development and growth opportunities.
- Best-in-class training program, including a four-week role training program.
- Free continuous learning through TAG U.
- Flexible scheduling.
- Supportive culture that encourages collaboration and innovation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
