Patient Coordinator

SportsMed Physical Therapy • Middletown Township, NJ

27d • $20 - $24

About The Position

SportsMed Physical Therapy is seeking a Patient Coordinator to join its growing team in Northern New Jersey. The practice’s outpatient physical therapy centers focus on sports medicine and orthopedic conditions and aim to provide a welcoming, patient-friendly environment. The Patient Coordinator assists patients and visitors and handles daily front desk operations, including appointment scheduling, insurance benefit verification and authorization, and accurate, timely data entry. The role also supports the team in meeting and exceeding office goals and offers career growth opportunities.

Requirements

• Ability to work in a fast-paced environment.
• Multitasking skills.
• Flexibility.
• Professional telephone skills.
• Excellent customer service skills.
• Strong time-management skills.
• Organizational skills.
• Attention to detail.
• Computer skills, including EMR systems, Microsoft Excel, and Microsoft Outlook.
• Focus on quality.
• Professionalism.
• Experience in a physical therapy environment, medical office, or hospitality, with a strong emphasis on customer service.

Responsibilities

• Welcome patients and visitors in person and by telephone, and answer or refer inquiries.
• Schedule and reschedule appointments to support patient satisfaction, provider time, and treatment room utilization.
• Complete insurance verifications and obtain authorizations as needed.
• File and retrieve patient records to ensure treatment information is available.
• Keep appointments on schedule by notifying providers of patient arrivals, reviewing service delivery against the schedule, and communicating service delays.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Record and update financial information, record and collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims.
• Protect patients’ rights by maintaining the confidentiality of personal and financial information.
• Maintain operations by following policies and procedures and reporting needed changes.
• Contribute to the team by completing related work as needed.

Benefits

• Excellent career growth opportunity.
• Competitive pay based on experience and added value.
• Medical benefits, life and disability insurance, PTO, sick time, and paid holidays.
• 401(k) with a 4–8% match based on tenure.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed