Patient Coordinator

Aspen Dental Management•Roanoke, VA

About The Position

As a Patient Coordinator, called a Patient Experience Coordinator at Aspen Dental, you will perform daily front-office tasks to create lasting impressions and build trust and loyalty with patients. You will report to the Manager and provide patient service and administrative support in accordance with patient needs, company policies and procedures, government regulations, and dental board standards. New hires participate in a four-week training program. Aspen Dental practices are independently owned and operated by licensed dentists and receive non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent.
  • Strong communication and interpersonal skills, with an ethical mindset.
  • High regard for time management.
  • Organized and detail oriented.
  • Must be age 18 or older.

Responsibilities

  • Provide compassionate, superior patient service and support.
  • Schedule and confirm patient appointments.
  • Organize patient charts.
  • Verify insurance and collect payments.
  • Balance nightly deposits and process credit card transactions.
  • Perform additional tasks as assigned by the Manager.

Benefits

  • Paid time off
  • Health, dental, and vision benefits
  • 401(k) savings plan with match
  • Career development and growth opportunities
  • Best-in-class training program
  • Free continuous learning through TAG U
  • Flexible scheduling
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