Patient Coordinator

H2 Health•Land O' Lakes, FL

About The Position

Great Strides Rehabilitation, an H2 Health company, is hiring a full-time Patient Coordinator for its pediatrics outpatient clinics. The Patient Coordinator is the first point of contact for patients and families and helps create a positive, efficient, and supportive clinic experience. The role supports daily clinic operations through scheduling, check-in and check-out, insurance verification, communication with clinical teams, and general administrative work.

Requirements

  • High school diploma or equivalent.
  • Excellent organizational and communication skills.
  • Friendly, reliable, and detail-oriented.
  • Comfort using scheduling and EMR systems.
  • Ability to manage multiple tasks and priorities.

Nice To Haves

  • Previous experience in a healthcare or customer-facing environment is preferred.

Responsibilities

  • Greet patients and families warmly and professionally.
  • Manage patient check-in and check-out procedures.
  • Schedule appointments and maintain accurate records.
  • Verify insurance benefits and collect co-pays as needed.
  • Support communication between therapists and patients.
  • Perform general administrative tasks to keep the clinic running smoothly.

Benefits

  • Medical, dental, and vision insurance.
  • Generous paid time off and paid holidays.
  • 401(k) with company match.
  • Tuition loan reimbursement.
  • Health Savings Account (HSA) and Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • Company-paid life insurance.
  • Additional voluntary benefit options.
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