Patient Companion

VPNE•Burlington, MA

About The Position

The Patient Care Companion works under the direction of the registered Nurse responsible for the Patient’s care and follows the Patient’s individualized needs. Nursing care is provided by the nursing staff. The companion provides assigned patient observation and safety monitoring, documents behavior, and reports the Patient’s status and needs to the Nurse. The role may include observing patients at risk for suicide and requires remaining on duty until relieved or coverage is discontinued by the Nurse.

Requirements

  • Entry-level experience.
  • Proficiency in English, both verbally and in writing.
  • Demonstrate proper body mechanics in all functions.
  • Understand individual roles and responsibilities during a hospital code, such as Code Green or Code Red.
  • Perform proper hand washing in accordance with CDC guidelines.
  • Safeguard the privacy and security of patient information and comply with hospital privacy and security policies and procedures.
  • Bring potential compliance issues to a manager, supervisor, director, or VP.
  • Use the Chain of Command to communicate identified patient or staff safety risks.
  • Convey respect for the values, preferences, and expressed needs of the Patient and family.
  • Interact sensitively when delivering care or services to diverse populations.
  • Report to work in proper uniform in accordance with departmental standards and hospital policy.
  • Maintain a professional, courteous attitude toward the Patient, co-workers, and all departments.

Responsibilities

  • Communicate any change of assignment to the nursing office.
  • Perform patient observation as assigned.
  • Document the Patient’s behavior using the appropriate form or tool.
  • Obtain information about care from a Registered Nurse at the start of the shift.
  • Adhere to Patient conversation guidelines.
  • Monitor the Patient’s safety and maintain a safe environment as directed by the registered Nurse, including maintaining an appropriate safety position and keeping patients in sight.
  • Monitor the Patient for escalating behavior.
  • Accompany the Patient to the bathroom and tests as needed.
  • Demonstrate proficiency using bed alarms.
  • Place the Patient’s clothing and belongings in the Patient’s closet, away from the Patient.
  • Provide direct care to patients under the direct supervision of licensed personnel, using appropriate skills and judgment.
  • Observe and report the Patient’s status and needs to the Nurse.
  • Remain on duty until relieved by oncoming coverage or until the Nurse discontinues coverage.
  • May be assigned to watch patients at risk for suicide.
  • Report patient status to oncoming staff respectfully and professionally.
  • Communicate and collaborate effectively with patients and families to promote Patient health and well-being.
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