Patient Companion I

Saint Francis Health System•Muskogee, OK

3d•Onsite

About The Position

The Patient Companion I provides in-person sitting, continuous visual observation, and virtual companion monitoring for patients who may be at risk of harm to themselves or others. Patients may be on suicide precautions, have eating disorders or an Adult Detention Order, be at high risk for falls or elopement, or exhibit confusion or impulsive behaviors. The companion maintains continuous visual contact and communicates patient requests and observations to assigned staff. The position works directly with patients and customers and coordinates with healthcare professionals and staff to clarify responsibility for patient care. It requires independent judgment for minor decisions within established policies and protocols. This is an ECB position with a minimum number of worked hours per month as needed by the department and limited benefit offerings. Work shifts and schedules are variable, including weekends. The role is based at the Muskogee Campus in Muskogee, Oklahoma, and is designated safety-sensitive under Oklahoma law.

Requirements

Effective interpersonal, written, and verbal communication skills.
Ability to remain professional and courteous in highly stressful and fast-paced situations.
Ability to maintain strict confidentiality regarding patient information and sensitive hospital information.
Knowledge appropriate to the patient population, including notifying staff when leaving the patient's room.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Observe and report the patient's condition, activities, and needs accurately and promptly to the registered nurse.
Maintain continuous visual contact with the patient during in-person observation or virtual companion monitoring.
Communicate patient requests to assigned staff.
Organize and prioritize tasks to maximize efficiency and patient comfort.
Redirect patients as necessary to help prevent falls.
Perform environmental activities to keep the patient room and unit clean and orderly.
Notify staff when needing to leave the patient's room.
Communicate clearly with healthcare staff to determine who is responsible for the patient at various times and coordinate care.
Support unit and hospital goals through process-improvement and educational activities.
Perform other duties as assigned.