Patient Companion Virtual Care- PRN, Nights

Texas Health•Dallas, TX

3d•Onsite

About The Position

This is an in-person position at 8200 Walnut Hill Ln., Dallas, TX. The Patient Companion Virtual Care role utilizes technology for virtual patient observation and interventions to ensure safe patient care. The role involves collaborating with hospital unit nursing staff to set up cameras for optimal patient visibility, activating alarms with appropriate settings, and continuously observing multiple patients on a monitor. The companion will redirect patients to maintain safety and ensure a co-worker monitors assigned patients during breaks or other temporary situations. Texas Health Presbyterian Hospital Dallas has been a leader in advanced healthcare in North Texas for over half a century. As an 875-bed, full-service hospital, it has served the Dallas community and surrounding areas since 1966 with a commitment to high-quality, compassionate care. The hospital specializes in cancer care, cardiology, neurosciences, women’s services, and emergency medicine. It is home to a Level III Neonatal Intensive Care Unit (NICU), a Comprehensive Stroke Center, and a Bariatric Surgery Center of Excellence. Texas Health Dallas is a Joint Commission-certified Comprehensive Stroke Center, Level I Trauma Center, and Comprehensive Heart Attack Center. It is a designated Magnet hospital and a top choice in North Texas for cancer treatment, emergency services, cardiac care, and bariatric surgery.

Requirements

H.S. Diploma or Equivalent is required
1 Year Experience in an patient care setting/role such as Nurse Aide's, Patient Care Tech, Monitor Tech, or other nursing support role. is required
Basic computer skills, data entry required.
Job requires sitting for prolonged periods.
Proficient communication.
Use of hands, vision-color, hearing, speaking.
Attention to detail.
Organization and prioritization skills.
Manages stress appropriately.
Makes decisions under pressure.
Manages anger/fear/hostility/violence of others appropriately.
Handles multiple priorities.
Works independently.
Work in confined/crowded areas.

Nice To Haves

Acute care experience is preferred

Responsibilities

Utilizes the technology required for virtual patient observation and interventions for safe patient care.
Demonstrates competency in the set-up and ongoing use of virtual patient observation monitoring software, computer hardware, and communication devices.
Collaborates with hospital unit nursing staff to set up camera to optimize patient visibility and conduct positive patient identification.
Assures alarms are activated with appropriate settings and are sufficiently audible.
Maintains continuous visual observation of multiple patients at one time on a monitor; assures a co-worker is monitoring assigned patients during breaks or other temporary situations when unable to maintain continuous observation (e.g., when engaged in two-way video call).
Redirects patients promptly to maintain patient safety.