Patient Collections Specialist

Bethany Medical • High Point, NC

1d • Onsite

About The Position

The Patient Collections Specialist is responsible for timely and accurate monitoring, processing and posting of patient payments. Position provides excellent customer service, research and detailed documentation of collection efforts and prompt resolution of account discrepancies.

Requirements

• Timely and accurate monitoring, processing and posting of patient payments.
• Excellent customer service.
• Research and detailed documentation of collection efforts.
• Prompt resolution of account discrepancies.

Responsibilities

• Answer incoming phone calls regarding patient statement/balances.
• Place outgoing phone calls to collect patient balances.
• Process and apply payments to patient accounts.
• Process accounts for outside collections.
• Reconcile deposits from each office location daily.
• Balance credit cards based on online banking system.
• Review and resolve patient billing issues.
• Provide itemized bills for patients, attorneys, etc.
• Performs other duties as required.

Benefits

• Employee medical/dental/vision insurance. Family coverage available at discounted rate.
• Employee Life Insurance
• Generous PTO
• Employee Short Term Disability
• 401-K with company matching
• Paid Company Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed