Patient Collections Representative
UMC Health System•Richmond, KY
•Onsite
About The Position
It is the goal of Patient Representative to assist patients with questions concerning their bill or any other questions regarding services rendered at UMC. The Patient Rep will reproduce patient bills for the purpose of collections and patient care, as required by the hospital personnel, payers, and other various parties exhibiting a vested interest in the integrity of the bill.
Requirements
- High School Graduate or equivalent required.
- Ability to communicate both verbally and in writing.
- Mainframe computer skills.
- Basic accounting and detailed clerical skills.
- Possess customer relation skills.
- Highly technical and problem solving skills.
- Ability to adapt to changes.
- Talking and hearing is essential in dealing with co-workers and customers.
Nice To Haves
- Adequate hand/eye coordination and fine motor skills required for typing.
Responsibilities
- Assist patients with questions concerning their bill or any other questions regarding services rendered at UMC.
- Reproduce patient bills for the purpose of collections and patient care, as required by the hospital personnel, payers, and other various parties exhibiting a vested interest in the integrity of the bill.
- Maintain a working relationship with Third Party Payers for reimbursement purposes.
Benefits
- Resilience program
- Emotional
- Physical
- Spiritual
- Financial
- Career
- Community
- On-Site Professional Counselors (EAP)
- Discounted Pharmacy Cost
- Cash Retention Bonus
- Retirement Benefits w/Employer Match
- PTO & Extended Illness
- Medical, Dental, & Vision Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
